Leadership & Management Advisory
We work with the IT leadership and management team members to drive strategic projects by bringing hands on experience. Our experts advise and build effective project and program governance to enable collaboration across suppliers and service providers.
We perform maturity assessment to onboard an organization to digital transformation journey ensuring right level of commitment from leadership and key stakeholders.
Define roadmap and build project plan for implementing transformation initiatives working closely with management.
We work closely to identify operating inefficiencies and redesign/ realign the IT operating model.
We support procurement advisory, outsourcing and insourcing initiatives at management and functional level
Digital Transformation Advisory
Help customer identify digital transofrmation itiatives and perform maturity assessments, define roadmap for digital initiatives like RPA and Platform implementations.
Define operating model and support processes in digital journey.
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Identification of automation & RPA opportunities and IT Transformation within Service Management, Service Delivery, Service Desk and End User Services (EUS)
Service Management and IT Transformation
Within the IT Service Management and Service Integration space we provide services ranging from playing a service manager role to defining service management principles, processes and ways of working. We support organizations in enabling these processes over a service management platform.
Hands-on support across service management discipline – Process rationalization, standardization (definition to implementation), and improvement.
Support customers in driving continual service improvement across suppliers
Drive supplier rationalization and creation of management dashboards for services and projects ensuring efficient IT service delivery
Project and Program Management
We offer program and project management ranging from establishing project delivery organization to on ground driving of projects
Project Management within IT Service Delivery and IT infrastructure space
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We drive Service delivery and IT Transformation projects leveraging agile way of working.
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